Bus210 Motivational Case Study Essay

I believe in the Two Men and a Truck case study, the motivational conjecture that Mrs. Sheets uses is the goal preenting theory. Her initial goal was to help support her sons part-time jobs. She created a marketing campaign, although she may not have seen it as such, by designing the stick digit drawing that is still creation used today in the company. As a single mother, she did not want to turn away the scream calls that continued to be received, even after her sons went away to college and therefore, she purchased an inexpensive truck and hired two guideers to maintain the business operations.Mrs. Sheets expanded the company and set out a goal of being the most customer-friendly moving company. To see with this goal, she arranged trainings for her employees, and franchisee employees, where they learn basic customer service tools and how to be a high-functioning team member. These tools include how to properly answer the phone and to always shiver the customers hand when the work is completed. She too asks employees to complete a survey card so the organization can use the feedback as coaching opportwholeies. All of these tools helped Mrs.Sheets company become one of the most roaring moving companies in the area. In the Siemens case study, the motivational theory that is described is Management by objectives. Mr. Kleinfield took everywhere a Siemens unit in 1998 and immediately requested a change in work shifts, including working weekends. The employees were shocked by what was being requested but also recognized that due to a competitor, their jobs were in jeopardy from a overleap of production. Mr. Kleinfield expressed an interest in the work being performed by being in the factory and asking questions related to the operations.This interest helped win over the employees and with the new schedules, production times were cut from six weeks to one. Although the employees did not live what was going on, Mr. Kleinfield recognized what the ultimat e goal of the production knack was and impute a plan into action as soon as he took it over to make it a success. By demonstrating this leadership, he ultimately was offered the chief executive officer position, even though he never worked in any facility for very long, especially as a Consultant, but did have experience in every department that was associated with Siemens.